Services & Offers

"Key Performance can get you
back in touch with your core
values and help drive success
in all areas of your life."

Let Key Performance take you or your company’s productivity to the next level. Our experience spans over 20 years facilitating engaging workshops, seminars and coaching programs with small and large executive groups at Fortune 500 companies around the globe. We’ve trained thousands of leaders and individuals annually on the science of habits, emotional intelligence, leadership skills and peak performance.


Owning Your Authentic Leadership Voice: This program is for those who know they have something more to offer of themselves and to the people they lead. It for individuals who long to connect their knowledge and their deep commitment to developing people and teams.

For over 20 years I have successfully aided clients of all levels to find the alignment needed to achieve great success at home and at work. I am a lover of life and of learning, and each year as I grow and learn so does this program. I have a proven track record of helping my clients form new positive habits over the course of a four to nine month period. This is not a quick-fix program, but one rooted in lasting behavioral change.

My Coaching Philosophy is to give each client the tools and skills needed to be successful and to lead confidently within their own strength set. My work is not about changing a person, but about highlighting and amplifying a person’s top strengths. I work with each individual on clearing any obstacles or limitations that block them from their overall objectives. This is an intense, profound and transformational experience. When a participant is highly engaged, they will see results immediately and most definitely over the course of a three to six month period. My ultimate goal is to give my clients the confidence and tools to carry on without me and to make a difference in the way they lead their lives and their team.

High Potential Executive Coaching Program Overview: Over the course of six to nine months, participants have the opportunity to be led by me, (Michele Phillips) in a series of discussions, exercises and reflective assignments designed to deepen their emotional intelligence, grow confidence in their resonant voice, and build quality leadership skills that go beyond the ability to simply get things done, but help them to communicate who they are, and what they stand for in this world.


Two Day Off-Site Retreat: This program kicks off with an off-site retreat where our time is spent uncovering strengths, goals and overall objectives. The time invested is necessary to build trust and rapport between myself and my client.

Defining Objectives: Together I work with each client to create specific and meaningful objectives to work toward.

Feedback: An integral part of the coaching process is increasing awareness of strengths and skill areas. This program includes at least two to three growth assessments.

Assignments: To ensure the transfer of learning, assignments are given between each call/meeting. These assignments come in the form of articles, exercises, books, videos and more. The more a client engages and completes assignments, the better their results.

Measuring Progress: I work one-on-one with my client and am dedicated to their growth. Our meetings are confidential and it is the clients responsibility to update their manager on our progress. This is typically done in the form of emails and one-on-one meetings.



If your employees were more engaged, focused and happy, would they perform better? The answer is an astounding YES!

The Happiness is a Habit presentation is perfect for organizations, teams, and associations that want to invest in their greatest asset, their people. Leaders who value their employees and understand that “how” their employees “feel” affects how they perform and how they treat their customers will love this presentation.

People are most productive and fulfilled when 4 core needs are met.

PHYSICAL: Occasions for mini-breaks, stretching and time to re-energize throughout the day are accepted.

EMOTIONAL: Feeling connected, valued and needed by their team and leaders.

SPIRITUAL: Working in their strengths and knowing their work is connected to something bigger.

MENTAL: Given the autonomy to get their work done and the chance to work on projects that have value to them.

HAPPY Employees are more productive, generate higher sales, make better leaders, perform better under pressure and are healthy and have more energy. Need we say more.

Give your team the skills they need to make more intelligent decisions, stay focused and adopt a mindset for success. Michele Phillips, author and happiness expert, will share the science of habits and happiness with your team. Participants will learn how to benefit from the latest neuroscience and finding of positive psychology.

“Michele has a way of getting everyone energized and involved in the activities, breaking down barriers of shyness and skepticism instantly. She weaves creative delivery with applicable business usage -an ideal combo in the best of speakers.”
Adam Shandler Manager, Global Staffing Special Projects at Stryker


1. Optimism – Your Renewable Source of Fuel
2. How to Stick to Your Habits While Traveling
3. The Habit of Staying Organized
4. How Optimist’s Handles Life’s Challenges
5. The Habit of Movement -Exercise & The Great Outdoors



Michele would love to come speak about Happiness is a Habit with your organization or team. This informal presentation involves a brief overview of her book, a reading, followed by a question and answer session and book sale and signing.

THE KEYNOTE (1-2 Hours)

This motivating, educational and thought-provoking program will leave participants invigorated and fired-up to put the material they have just learned into practice. Michele has a way of engaging her participants with her boundless energy and her infectious can-do attitude. Her message is so practical that it can be applied immediately.


This half-day program is the perfect way to begin or end your next conference. In the workshop participants are more involved with the material and each other. Michele blends lecture with hands on activities involving the participants in the learning.

THE WORKSHOP (6-8 Hours)

This full day program takes a much deeper dive into the material and allows participants to do introspective and group exercises. Through a blend of lecture, exercises and discussion participants are able to focus on their own personal habits and work through new ideas and methods to develop a plan for incorporating the habits required for their continued success in the future.


This program is best done off-site to give participants the time to review and reflect. Over the course of 3 days participants will be led through a variety of exercises that stimulate the mind, and lead each participant onto a journey back to themselves. They will be given time to be introspective, time to connect with nature and time to network with fellow seekers. This weekend retreat provides the most in-depth coverage and experience for the participants.

Video clips of Michele speaking


Michele Phillips will create a personal mentoring program to help you identify and reach your own personal and professional goals. Coaching sessions may be live, over the phone or Internet video.

“When I started my coaching experience, I was quite nervous and not entirely sure what to expect. It didn’t take long for me to realize just how very good you two are at what you do. Your professionalism, skill, and natural zest for life shines through and creates a wonderful environment for personal growth. While our coaching relationship has come to an end, we’ve only just begun a lifetime friendship.”
Laura Young,
Customer Service Manager, ITT


Offer a retreat, weekend or series that will change your guests’ lives. Michele Phillips can be the centerpiece of a customized event plan for your spa centered on wellness and positive habits. You can combine Michele’s keynotes, seminars or individual/group coaching with your own nutritional counseling, fitness offerings, spa treatments or healthy living products to create a one-of-a-kind event that your guests will remember for years to come.

Download the flyer!



Disclaimer: Key Performance provides personal coaching to individuals and groups. The client is aware that coaching is in no way to be construed or substituted as psychological counseling or any other type of therapy. Life coaching services are provided “as is”, without warranty of any kind, either expressed or implied, including without limitation any warranty for information services, coaching, uninterrupted access, or products and services provided through or in connection with the service. This service is requested at the client’s own choice and with inherent singular responsibility. Any actions or lack of actions, taken by the client of such advice is done so solely by choice and responsibility of the client and is neither the responsibility nor liability of Michele Phillips or Key Performance. The client takes full responsibility in the decisions they make after being coached as well as the consequences. The client enters into coaching with full understanding that they are responsible for creating their own results.